Help Center

Welcome to the Help Center

Check out our confluence!

Confluence

Suggested forms

  • Report a bug in Bluestar Support

    Tell us the problems you're experiencing.

  • Technical support in Bluestar Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Other questions in Bluestar Support

    Don't see what you're looking for? Select this option and we'll help you out.

  • Change Request in Bluestar Support

    Let us know if you want to change how some existing functionality works

Powered by Jira Service Management
{"xsrfToken":"f2c0d14ec692ce3e22e852870a68eb3d2a81a200_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Check out our confluence!","userInitialAnnouncementMessageWiki":"<p><a href=\"https://bluestarplm.atlassian.net/wiki/spaces/BS/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Confluence </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Check out our confluence!","announcementMessage":"[Confluence | https://bluestarplm.atlassian.net/wiki/spaces/BS/overview]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f7a7f55e-432e-4e11-9565-a01b7a86a558/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTY0OTYwOS04NGY1LTRlMTAtOGZmMy1mM2UyZjgzNWIyMTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3YTdmNTVlLTQzMmUtNGUxMS05NTY1LWEwMWI3YTg2YTU1OCI6WyJyZWFkIl19LCJleHAiOjE3NDI3Mjk5ODEsIm5iZiI6MTc0MjcyOTM4MX0.MjoIieOQXwIS4zC5Hzblc9rKqG8CBqMOuFHOydMjevg&client=4e649609-84f5-4e10-8ff3-f3e2f835b212&height=300&mode=fit","bannerMediaApiFileId":"f7a7f55e-432e-4e11-9565-a01b7a86a558","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bluestarplm","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f2c0d14ec692ce3e22e852870a68eb3d2a81a200_lout","baseUrl":"https://bluestarplm.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bluestarplm.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4e649609-84f5-4e10-8ff3-f3e2f835b212","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"716af6a50e8e4c3ba6fae91b521fb676","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}